At Dufte, we aim to provide a seamless shopping experience with reliable and efficient shipping. This Shipping Policy outlines our shipping methods, delivery times, and other essential details.
1. Processing Time
- Orders are processed within 4 business days (excluding weekends and holidays).
- During high-demand periods, processing times may be slightly longer.
- You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 4 to 7 business days.
- Express Shipping: Estimated delivery within 2 to 4 business days (additional charges apply).
- International Shipping: Delivery times vary depending on the destination country.
Please note: Delivery times may be affected by carrier delays, customs processing, or other unforeseen circumstances.
3. Shipping Charges
- Shipping costs are calculated at checkout based on order weight, destination, and shipping method.
- Free shipping may be available for orders over Rupees 4000/- (if applicable).
4. International Shipping
- We ship to select international destinations.
- Customs duties, taxes, or import fees (if applicable) are the recipient’s responsibility.
- Some products may be restricted in certain countries; please check local regulations before ordering.
5. Order Tracking
- Once shipped, you will receive a tracking number via email.
- You can track your order using the carrier’s website.
- If you have not received tracking details within 4 days, please contact us at duftedastoor@gmail.com
6. Undeliverable Packages
- If an order is returned due to incorrect shipping details provided by the customer, additional shipping charges may apply for reshipment.
- If a package is marked as delivered but not received, please check with neighbors or contact the shipping carrier.
7. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us at duftedastoor@gmail.com
- Lost packages will be handled on a case-by-case basis.
8. Policy Updates
We reserve the right to modify this Shipping Policy at any time. Updates will be reflected on this page.
9. Contact Us
For any shipping-related inquiries, please reach out to us:
Email: info@duftepk.com
By placing an order with Dufte, you agree to the terms outlined in this Shipping Policy.